In all work settings there is bound to be some diversity. Whether it is intended by the organization or not depends, but one thing is for certain. Cultural diversity in advertising can have a wide-ranging impact on both the company itself, and relations with other similar businesses. The goals of these businesses, on the other hand, is not always to make the best advertisements. Some companies use the hiring of more diverse employees as simply a tactic to better their organization's look and "feel".Cultural diversity is an issue in all fields of business, but in recent years it has become especially important in the advertising world. Firms are starting to make relations with other companies, on the basis of diversity, and the minority population is starting to become more prominent in the field as well.
Aron Rudman, a graduate with a degree in Marketing from the University of Maryland discusses the benefits of hiring a culturally diverse employee in the advertising world:
What are the benefits of a more culturally diverse firm?
But do the advertisement consumers actually care how culturally diverse a firm is?
Put yourself in the shoes of a minority viewing an ad that is clearly targeted at your demographic. A good example could be a commercial encouraging applications from diverse students. Would you care who actually made the ad? On the other hand, I started to wonder if a minority team producing the ad made any difference as opposed to a regular team of employees that aren't specially put together for ads such as this one. Mr. Rudman weighs in on the issue:
Firms such as WPP's Group M North America have made new positions in recent years, such as a "full-time diversity recruiter" to find, hire, and eventually lead groups of employees with different ethnic backgrounds. CEO Rob Norman says "Diversity hiring has occupied more of my time then I thought it would since taking the CEO role." Going along with this, it is not only the job of the advertising company to hire a more diverse staff, but it becomes an issue to create a work environment that is suitable and open to different cultural backgrounds. This has always been an issue in the past, and up until recently diversity hiring was not prevalent in the advertising business world. Because of this, big agencies such as Group M trying to make a splash in the "diversity game" really adds a whole new aspect of competition to the business.
Relations with other advertising firms, potential clients, and minority audiences can suffer without the presence of a diverse staff.
The advertising world has greatly changed in the last one hundred years. Obviously with new mediums for advertising popping up every day, the business was going to change. From newspapers, to radio, to television, to online advertising, and even up to social media advertising, everything is constantly changing. This also holds true for the minority population in our country. Every year for the last twenty, the rate of minorities in our country has steadily increased, to the point that soon the US will become a "majority minority" country, where minority populations are just as prevalent as the majority.
Just like the mediums of advertising changed throughout the years, so did the audience, which lead to this change in advertising firms. Firms, although recently, have finally realized that they are open to criticisms if they do not have diversity within. That being said, if the quality of advertisements don't suffer, and it is possible for them to increase business with other diverse companies, there is no reason for advertising firms to not hire employees of a more diverse background. It is somewhat like the idea of hedging your bet, or covering your back. If you MIGHT receive criticisms for not doing something that can't hurt such as hiring a more diverse team, then why not do it? Advertising firms today have come to this realization, and even the biggest firms have started to succumb to the pressure, as well as learning about the benefits they can reap.


